Rumi91 Terms and Conditions — Please Read Before Use

Rumi91 (referred to hereinafter as the "Platform", "we", or "rumi91") is an online betting and gaming service provider. These Terms and Conditions constitute a legally binding agreement between rumi91 and its users.

In this document, "member" or "user" refers to any individual registered on rumi91. "Services" refers to all gaming, betting, and entertainment services provided through our website, mobile app, and other digital platforms.

By accessing or using the rumi91 platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions in full.

To open an account at rumi91, you must provide accurate and complete information. Each individual is permitted to hold only one account. Creating multiple accounts is strictly prohibited.

• Provide your correct name, date of birth, and contact details at the time of registration.
• Keep your account password confidential and change it regularly.
• If you notice any suspicious activity on your account, notify our support team immediately.
• Accounts cannot be created under another person's name or identity.
• Accounts created with false information may be closed at any time and deposited funds may be forfeited.

Rumi91 is an 18+ platform. We are firmly opposed to minors engaging in any gaming activity. At the time of registration, you must confirm that you are 18 years of age or older.

• You may be required to verify your age using a national ID card or passport at the time of registration.
• If a user is found to be underage, the account will be permanently closed.
• Anyone found operating an account on behalf of a minor will be treated as having committed a serious offence subject to strict penalties.

Deposits and withdrawals on rumi91 can be made via bKash, Nagad, and Rocket. All financial transactions are processed through secure, encrypted channels.

• Please visit our Payments page for information on minimum deposit amounts and maximum limits.
• Withdrawal requests are typically processed within 24 hours.
• Only payment accounts registered in your own name may be used.
• Withdrawals must be made using the same method used for the deposit (exceptions may apply in certain cases).
• Third-party deposits are prohibited. Such deposits will not be refunded.
• rumi91 reserves the right to request additional verification for any suspicious transactions.

Rumi91 regularly offers a variety of bonuses and promotional deals. Each bonus comes with specific terms and conditions, which are detailed on the respective offer page.

• The welcome bonus is available to new members only and applies once per person.
• To withdraw bonus funds, you must meet the specified wagering requirements.
• Free spin bonuses are typically valid for 7 days.
• Promotional codes are single-use and cannot be shared with others.
• Violating bonus terms will result in forfeiture of the bonus and any associated winnings.
• Any attempt to exploit the bonus system for unfair advantage will result in account closure.

All betting activity on the rumi91 platform is governed by a set of rules that every member is required to follow. These rules apply equally to all members.

• Once a bet has been confirmed, it cannot be changed or cancelled.
• If a bet is cancelled due to a technical issue, the original stake will be refunded.
• If an event is cancelled or postponed, the settlement of related bets will be at rumi91's discretion.
• In live betting, odds can change at any moment.
• Match fixing or placing bets through any fraudulent method will result in permanent account closure.

Certain activities are strictly prohibited on the rumi91 platform. Violations of these restrictions will result in serious action being taken.

• Creating or operating multiple accounts.
• Using another member's account or allowing others to use your account.
• Using hacking, bots, or any automated systems to access or interact with the platform.
• Using the platform for money laundering or any illegal purpose.
• Bonus abuse or exploiting system vulnerabilities.
• Threatening, harassing, or behaving inappropriately toward other members or staff.

Rumi91 reserves the right to temporarily or permanently close any account at any time and for any reason. Members may also request to close their own account at their discretion.

• In the event of a terms violation, your account may be closed without prior notice.
• While an account is suspended, no deposits, withdrawals, or bets can be placed during that period.
• If a valid balance exists prior to permanent closure, you will be given the opportunity to withdraw it (subject to conditions).
• To close your account yourself, please contact the support team.

Rumi91 is committed to responsible gaming. We believe gaming should be a source of entertainment, not addiction. The mental wellbeing and financial security of our members are of the highest importance to us.

• Contact our support team to set deposit limits, betting limits, or self-exclusion.
• If you notice signs of gaming addiction, take a break immediately and seek support.
• Once self-exclusion is activated, the account cannot be reactivated before the set period expires.

Rumi91 treats the privacy of members' personal information with the utmost importance. We never sell or share member data with third parties without the member's consent.

• Your information is used solely for the purposes of service delivery and security verification.
• Information may need to be disclosed to authorities when required by legal obligations.
• Please refer to our Privacy Policy page for information on cookies and tracking.

For any disputes or complaints, please contact our support team first. We always aim to reach a friendly resolution.

• An initial response will be provided within 7 business days of a complaint being submitted.
• Complex matters will be resolved within a maximum of 30 business days.
• If both parties cannot reach an agreement, the matter will be resolved through a neutral third party.
• Making direct financial demands or threats outside of support channels is strictly unacceptable.

Rumi91 reserves the right to amend these Terms and Conditions at any time. Members will be notified in advance of any significant changes.

• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
• Always check the "Last Updated" date at the top of the page.
• If you have any questions about the changes, please contact our support team.